Two ways to start. Every price is here.

Keep your phone system and let the AI answer when you can't, or get the switchboard and AI in one.

Keep your phone system

VLine AI

69

SEK per room per month

At least 20 guest rooms, so 1 380 SEK/month. From room 101: 35 SEK per room.

Never more than VLine Hotel

  • Answers the phone when reception can't
  • 10 AI minutes per room per month, then 3.95 SEK/min
  • A summary of every call in your inbox
  • No setup fee, monthly, no lock-in

Switchboard + AI

VLine Hotel

from1 995

SEK/month per hotel

Up to 59 rooms
1 995
60 to 100 rooms
2 995
101 rooms or more
4 995
  • The full switchboard
  • 10 AI minutes per room per month, then 3.95 SEK/min
  • The switchboard shows the booking when the guest calls, once connected to your booking system
  • Onboarding 9 995 SEK, 4 months' notice

Just want the switchboard? VLine Switchboard, 595 SEK/month per hotel, without AI or a booking-system connection. Get in touch

Several hotels? Group 2 995 SEK/month per group

The same AI on phone, web chat and email.PhoneWeb chatEmail

All prices public, no quote wall. All prices exclude VAT.

Swedish Best Western hotels already use VLine.

Calculate for your hotel.

Drag the slider or type the number of rooms.

rooms

Keep your phone system

VLine AI

2 995SEK/month

on average 50 SEK per room

Never more than VLine Hotel

  • 60 rooms × 69 SEK
  • Per room it comes to 4 140 SEK, you pay 2 995 SEK (the cap)
  • 600 AI minutes a month included, then 3.95 SEK/min

Switchboard + AI

VLine Hotel

2 995SEK/month
  • Tier: 60 to 100 rooms

    Extras and terms.

    Extra for VLine Hotel
    Softphone users 79 SEK/month · mobile plans from 89 SEK/month · traffic per price list.
    Phone numbers
    You keep your numbers. No monthly fee for Swedish phone numbers.
    Recording
    VLine AI: calls are recorded and transcribed. VLine Hotel: call recording for 180 days + transcription.
    VLine Copilot
    AI help for reception during the call. Included in VLine Hotel, fair use 1 000 min/month up to 59 rooms and 2 000 min/month for 60 rooms or more, then 0.95 SEK per minute.
    Also in VLine Hotel
    Mobile and desktop apps, queues and statistics.
    Booking systems

    Ask us which booking system you have — if the integration doesn't exist yet, we build it during your onboarding, at no extra cost.

    • Opera Cloud: Opera Cloud connection tested at a Swedish hotel
    • Mews: Tested against the Mews test environment
    • Other booking systems: On request

    Questions.

    What counts as a room?

    For VLine AI, only guest rooms count, minimum 20. For VLine Hotel, rooms means guest rooms and conference rooms combined.

    What if we use more AI minutes than are included?

    Both offers include 10 AI minutes per room per month, then 3.95 SEK/min. A hotel with 60 rooms gets 600 minutes a month.

    What does it cost to get started?

    VLine AI has no setup fee. For VLine Hotel, onboarding is 9 995 SEK: we move your numbers, set up the switchboard and connect your booking system.

    Do we keep our phone numbers?

    Yes. With VLine AI you forward your number when you can't answer, with VLine Hotel we move your numbers to VLine and handle the whole switch.

    Can we start with just the switchboard?

    Yes, with VLine Switchboard: 595 SEK/month per hotel and 2 499 SEK onboarding, without AI or a booking-system connection. Same extras as VLine Hotel. You can move to VLine Hotel whenever you like.

    We are already customers. Does our price change?

    Existing customers keep their terms.

    Let's do the numbers for your hotel.

    In 20 minutes we show you how it works and what fits you.